Frequently Asked Questions
At Crescent Behavioral Health Clinic, we want to make your experience as smooth as possible. Below are answers to some of the most frequently asked questions about our services, policies, and procedures.
Do I need to complete paperwork before my appointment?
Do you prescribe Xanax?
We work to address the root causes of anxiety and panic disorders and do not routinely prescribe Xanax. It is only considered in select cases when absolutely necessary.
Do you prescribe Suboxone?
No, we do not prescribe Suboxone.
Is a drug screening required to receive stimulants or benzodiazepines?
Yes. All patients are required to submit a drug screening before receiving stimulants, benzodiazepines, or other controlled substances. This is a safety measure to prevent harmful drug interactions and ensure your well-being.
When is my co-pay due?
Co-pays are due at the time of your appointment.
Is there a cancellation or no-show fee?
Yes. Appointments that are canceled less than 24 hours in advance or missed without notice will incur a $150 fee.
If my insurance does not cover the bill, am I responsible for payment? Do you offer payment plans?
Yes, if your insurance denies the claim, you are responsible for the self-pay rate. We do offer flexible payment plans to help make your care more affordable.
Can I be seen if I have an outstanding bill?
If you have an outstanding balance, our office will send up to three payment notices. If payment or a payment plan is not arranged after these notices, we may not be able to schedule future appointments.
How long does it take for prescription refills to be completed?
Prescription refills can take up to 48 hours to be processed. Please plan ahead to avoid running out of your medication.
Can my paperwork be completed during my first visit?
No. Our policy requires patients to be under our care for at least three months before we can complete any paperwork, such as forms for work or disability.
Is there a fee for paperwork or letters?
Yes, there is a $25 fee for each document or letter requested.
Do you provide bariatric psychiatric evaluations?
Yes, we do. Please contact us to schedule an evaluation.
