Crescent Behavioral Health Clinic (CBHC)

Effective Date: February 11, 2026

Crescent Behavioral Health Clinic (“CBHC,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or communicate with us.

Our Locations:

1. Crescent Behavioral Health Clinic (CBHC)

390 Conowingo Rd.
Conowingo, MD 21918
Office: 410-670-5466
Fax: 410-405-7401
Email: info@cbhclinic.com

2. Crescent Behavioral Health Clinic (CBHC)

1208 E. Churchville Rd., #200
Bel Air, MD 21014
Office: 443-589-8207
Fax: 443-589-8198
Email: info@cbhclinic.com

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Information submitted through contact forms
• Information related to appointment requests

If you become a patient, we collect and maintain protected health information (PHI) as required to provide behavioral health services.

We may also collect limited non-identifying information automatically when you visit our website, such as browser type or general website usage data, to improve site performance.

2. How We Use Your Information

We use your information to:

• Respond to inquiries or appointment requests
• Provide behavioral health services
• Communicate with you about your care
• Improve our website and services
• Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

3. HIPAA Compliance

CBHC complies with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information is kept confidential and secure.

We only use or disclose your health information:

• For treatment, payment, and healthcare operations
• When required by law
• With your written authorization when required

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

4. Website Security

Our website uses secure encryption (SSL) to protect information submitted online. While we take reasonable steps to protect your information, no online transmission can be guaranteed 100% secure.

If you choose to contact us by email, please be aware that standard email may not be fully secure. For sensitive medical information, please call our office directly.

5. Cookies and Website Tracking

Our website may use basic cookies to improve functionality and user experience. Cookies do not give us access to your computer or personal data beyond what you voluntarily provide.

You may adjust your browser settings to disable cookies if you prefer.

6. Information Sharing

We do not share your personal information with third parties except:

• With healthcare providers involved in your treatment
• With insurance companies for billing purposes
• When required by law
• With secure service providers who assist in operating our practice and are required to protect your information

All sharing of protected health information is done in compliance with HIPAA.

7. Your Rights

As a patient, you have the right to:

• Request access to your health records
• Request corrections to your information
• Request restrictions on certain uses or disclosures
• Receive a copy of our full Notice of Privacy Practices

To exercise any of these rights, please contact our office.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

9. Contact Us

Crescent Behavioral Health Clinic (CBHC)
Email: info@cbhclinic.com
Phone (Conowingo): 410-670-5466
Phone (Bel Air): 443-589-8207

Your privacy and trust are very important to us. We are committed to maintaining the confidentiality and security of your information.

Thank you.