Member contact information
Maryland Physicians Care
Contact Member Services about your plan, benefits, or membership.
INSURANCE & PAYMENT
Psychiatric care with insurance
in Bel Air & Conowingo.
Crescent accepts Medicare, Maryland Medicaid, and the insurers and programs listed below. Let’s help you find the right next step for your plan.
FIND YOUR PLAN. KNOW YOUR NEXT STEP.
Insurance accepted at Crescent.
Explore the clinic’s insurance list and contact your insurer for benefits questions. Confirm your specific plan and provider with the clinic before arranging care.
Search plan names only. Do not enter a member ID or health information. Searches stay in this browser.
01 / COVERAGE
Maryland Medicaid
Find your HealthChoice plan’s member support. Ask how your outpatient behavioral health benefits are managed.
Member contact information
MedStar Family Choice
Contact options for current Maryland HealthChoice members.
Plan name needs clarification
Community Plan
“Community Plan” alone does not identify a separate insurer. This link is to Maryland’s member assistance, not a carrier.
Have the insurer’s full name from your card ready when confirming coverage.
Member contact information
Priority Partners
Find customer service and member contact options.
Member contact information
Wellpoint
Phone and online help for Maryland Medicaid members.
Member contact information
UnitedHealthcare Community Plan
Choose Maryland on UnitedHealthcare’s Medicaid contact page, or call the number on your card.
02 / COVERAGE
Medicare
Have Original Medicare or a Medicare Advantage plan? Confirm which coverage you have before checking benefits.
Member contact information
Medicare
Help with Original Medicare. For Medicare Advantage benefits, contact the plan on your card.
Member contact information
Alterwood Advantage
Find the contact details for current Alterwood Advantage members.
03 / COVERAGE
Other accepted insurers and programs
Employer, individual, and other coverage can have different networks. Use the exact plan name on your card.
Member contact information
Aetna
Find member support options for your Aetna plan.
Member contact information
UnitedHealthcare
Find the contact options that match your UnitedHealthcare plan type.
Member contact information
Cigna / Evernorth
Use the behavioral health contact on your card for questions about your specific benefits.
Member contact information
Blue Cross / Blue Shield (BC/BS)
Find your local Blue Cross or Blue Shield company using the official BCBS directory.
Member contact information
CareFirst
Find member inquiry options and the right contact for your plan.
Member contact information
TRICARE
Find the correct contractor for coverage, referrals, network, or billing questions.
Member contact information
Humana
Choose the contact options for your Humana plan.
Member contact information
Johns Hopkins Employer Health Programs (EHP)
Find EHP customer service and behavioral health contact options.
No matching insurance found.
Try a shorter plan name or clear the filters. If your insurer is not listed, call the clinic to ask about your options.
Contact the clinicYour exact plan matters.
A listed insurer does not guarantee coverage for every plan, provider, location, or service. Benefits, authorizations, deductibles, copays, and telehealth coverage can vary.
A LITTLE PREPARATION HELPS
Three questions before your visit.
Use these when you call your insurer, then confirm appointment details with our office.
Is this provider in my network?
Give your insurer the provider’s name and the Bel Air or Conowingo office. Ask about both in-person and telehealth visits if relevant.
What benefits and costs apply?
Ask about outpatient mental health benefits, your remaining deductible, copay or coinsurance, and any referral or prior authorization.
What should I confirm with the clinic?
Tell our team what your insurer said. Confirm the provider, visit format, expected fees, and any steps needed before the appointment.
Keep your details private. Have your insurance card ready for a phone call. Do not send your member ID, card photos, or health information through ordinary email.
WE’RE HERE TO HELP
Still have a question?
Call for help confirming your plan, discussing self-pay options, or understanding a clinic bill.